Privacy Policy
Last Updated: January 10, 2026
1. Introduction
AutoClose AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you use our consultation booking form or contact us, we may collect the following personal information:
- First name
- Email address
- Phone number (mobile or landline)
- Company name
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages you visit and time spent on pages
- Referring website
- Device type and operating system
3. SMS and Mobile Communications (10DLC Compliance)
3.1 SMS Program Overview
By providing your mobile phone number and opting in to receive SMS messages from AutoClose AI, you consent to receive text messages including:
- Appointment reminders and confirmations
- Follow-up messages after consultations
- Product updates and feature announcements
- Important account notifications
- Occasional promotional messages (you can opt out anytime)
3.2 Message Frequency
Message frequency varies depending on your interaction with our services. You may receive up to 4-6 messages per month. During active consultation periods, frequency may increase.
3.3 Message and Data Rates
Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to all SMS messages sent and received. Please contact your mobile carrier for details about your messaging plan.
3.4 Mobile Information Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used solely for the purposes outlined in this Privacy Policy and with your explicit consent.
3.5 Opt-Out Instructions
You can opt out of receiving SMS messages at any time by:
- Replying STOP to any SMS message you receive from us
- Replying HELP for customer support information
- Contacting us directly at hello@autoclose.ai
After you send the message "STOP" to us, we will send you a confirmation message and you will no longer receive messages from us. If you wish to opt back in, you can sign up again through our website or contact us directly.
3.6 Customer Support
For SMS-related customer support, you can:
- Reply HELP to any message
- Email us at hello@autoclose.ai
- Call us at (555) 123-4567
3.7 Supported Carriers
Our SMS program is supported by all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. If you experience issues with message delivery, please contact your carrier or our support team.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To schedule and confirm consultations
- To communicate with you about our services
- To send appointment reminders via SMS (with your consent)
- To provide customer support
- To improve our website and services
- To send marketing communications (with your consent)
- To comply with legal obligations
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email delivery, SMS gateway providers, analytics, hosting). These providers are contractually obligated to protect your information.
- Legal Compliance: We may disclose information if required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do NOT share mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/SSL)
- Secure data storage and access controls
- Regular security assessments
- Limited employee access to personal information
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you opt out of SMS communications, we will retain your opt-out preference indefinitely to honor your request.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications or SMS messages at any time
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at hello@autoclose.ai.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Your Consent
By using our website and providing your information, including your mobile phone number, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you opt in to receive SMS messages, you specifically consent to receive text messages at the phone number you provided.